Product & Service Organisations

Whether you deliver physical products, offer technical services, or a combination of both — commercial complexity requires control, speed and insight.

We help organizations with complex sales and service processes to digitalize, connect and accelerate.

The challenge: managing commercial complexity

In product and service environments, commercial ambitions often clash with operational reality. Teams work with separate tools, quotes take too long, and customer data is scattered across departments.

Fragmented processes

Sales, project management and support work in separate systems.

Complex pricing

Customer offers consist of combinations of products, hours, subscriptions or contracts.

Limited insight

Managers lack overview of pipeline, profitability and customer value.

Knowledge transfer

Crucial commercial knowledge resides in people's heads, not in systems.

Digitalization and AI assistants secure knowledge

Margin pressure

High labor costs and complexity require more standardization and scalability.

End-to-end automation increases productivity

From fragmentation to overview and growth

We help organizations professionalize their commercial operations — from lead to invoice. With Business Consultancy and Sales Automation we create structure, insight and scalability, so teams can sell faster and collaborate better.

Business Consultancy

Commercial diagnosis, process optimization and KPI frameworks.

Sales Automation

Implementation of Salesforce modules, CPQ solutions and integration with ERP or project systems.

How we help organizations with commercial transformation

1

Analysis & Diagnosis

Insight into sales and service processes and their bottlenecks.

2

Blueprint & Design

Design of streamlined lead-to-cash flows.

3

Implementation & Integration

Setup of Salesforce & CPQ, connected to ERP/finance/project tools.

4

Adoption & Growth

Training, dashboards and continuous optimization.

Ready to transform your commercial processes?

Discover our full approach

Technology that accelerates commercial growth

Salesforce Sales Cloud

Salesforce Sales Cloud

Control over leads, accounts and pipeline.

Salesforce Revenue Cloud

Salesforce Revenue Cloud

Price agreements, quotes and contracts automated.

Tacton CPQ

Tacton CPQ

Flawless configuration of complex products or services.

Salesforce Service Cloud

Service Cloud

Integrated service and support processes.

ERP & Project Integration

From quote to invoice in one chain.

Salesforce Agentforce AI

AI & Agentforce

Real-time support for sales and service.

Curious which technology best suits your organization?

Contact us

What our customers achieve

35%

Faster quote and order flow

30%

Fewer errors in pricing and configuration

20%

Faster invoicing cycle

Based on projects with commercial organizations with complex sales structures.

Relevance within your organization

From sales to management — our solutions help all teams involved in commercial processes.

Sales & Account Management

Faster quotes, better control over pipeline.

Service & Project Teams

Integration with planning and support.

Finance & Operations

Flawless data and transparent contracts.

Management

Real-time management information for growth and efficiency.

Accelerate your commercial operations

Discover how NNCourage helps organizations with complex sales processes connect data, teams and technology.