Agentforce

AI-driven customer interaction for automated service and support within the Salesforce ecosystem.

AI for Service & Support

Agentforce combines conversational AI with your Salesforce data to help customers faster and more consistently. From self-service to agent-assist, with maintained control and compliance.

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Agentforce - AI for service and support

Use cases:

Self-service chatbots
Agent-assist during tickets
Knowledge base automation
Personalized responses

Benefits:

Lower resolution time
Consistent service quality
Better customer satisfaction

Why choose Agentforce?

Secure

Control AI output with policies and auditability.

In-context

Uses your Salesforce data for relevant answers.

Scalable

From pilot to enterprise deployment without friction.

Learn more about Agentforce